He criticised the congregation for reading Scripture passages
that were too long. Also, they should abandon hymn books because a lot of
people can't follow along in them and don't know how they work. They should
suspend the Sunday evening service because the lack of numbers was depressing
and it was wasting people's time. They should turn the Sunday School room into
a 'welcome center'.
And the day he was visiting for the final time, the day he
gave his presentation after the luncheon, we happened to sing a hymn that
mentioned 'propitiation'. He fixated on this and mentioned it more than once.
Hymns shouldn't use 'big words' like that, words that visitors won't
understand.